Do you only accept fresh flowers?

No, we accept all kinds of flowers. This includes fresh, air-dried and faux flowers.

What is the process of preservation?

You can have a look at it here :)

Can only flowers be cast in the pieces?

We understand that other items can also hold special meaning to you besides the flowers so as long as the items can be cast, we’ll try our best to include them for you.

Where are you located?

We’re located in Casula NSW 2170 :)

Do you only service the NSW region?

We service Australia-wide.

How can my flowers be sent to you?

They can be delivered to us using the following methods: 

• Studio drop off - Local drop-off is available at our Casula studio or Bonnyrigg location free of charge. The drop-off location will depend on the date to ensure we have someone at the property to accept your flowers.

• Sending via express post - normally delivered within 2-3 days

• Courier pick up - Courier pick up offers same day pick-up and drop-off for suburbs within NSW and fee is calculated based on the distance. We will confirm the price once the pick up located is informed by you.

How long is your turnaround?

Bouquet preservation requires a long and detailed process to make sure your pieces turn out to look their best. 

It takes approximately 7 months for order that include at least one main pieces and 6 months for only add-on pieces. 

This time frame may extend if the order includes a larger amount of items/booked last minute.

Do you take orders for one single flower?

We absolutely do! 

We understand that all flowers are precious so as long as they meet our order minimum, we’ll preserve them.  

What is your order minimum?

We understand you might love our little pieces as much as we do. However, it takes a really long process for us to preserve your flowers so we have a minimum order of $150 for custom preservation.

I have something in mind that is not on your list. What now?

We’re here to create the pieces with you so please let us know what ideas you have in mind and we’ll try our best to make it happen for you.

Do you require a deposit for custom order?

Yes, we require a deposit to secure the date for you. This deposit is for us to make sure we prepare the required materials to create the pieces.

For order booked in advance - 50% deposit at time of booking to secure your date and 50% remaining is due 1 week before the flower drop off.

For last minute order (within 2 weeks of the event) - 50% of the balance is payable at time of booking. The remaining 50% is payable one week before flower drop off. We charge 10% late fee on top of the total balance.

I have a date that I would like to book but still deciding on the items, how does deposit work in this case?

We understand that picking out the best pieces that suit you can take time. In this case, we require $100 non-refundable deposit to secure your date and the balance will be calculated once you’ve made the final choice. The pieces will need to be decided on before flower drop off to ensure we can get started on preserving the flowers for you as soon as they arrive at our studio without any delay.

Please note that the $100 deposit only locks in the date for flower drop off, not the price of our pieces. In cases where our prices have changed at the time the customer has decided on the pieces to go with, the current price of the pieces will be charged.

I have made a booking but my big day has been changed/postponed, what can I do?

We understand that plans can change even for your big day due to many factors. In this case, we’re more than happy to offer you a store credit for future use. We’ll try to best to accommodate and assist you as much as we can.

What happens to the unused flowers?

We normally dry enough flowers for the pieces per order. The remainder of the flowers will be disposed.

Can I make changes to my order after placing a deposit?

We understand that you might wish to make changes to your order after placing a deposit. In this case, we will re-quote the order and confirm the balance that is payable if the final quote is higher than the previous one. In cases where the new quote is lower than the previous quote, you can add additional items to your order to make up for the gap. Otherwise, the remaining balance will be used as store credit within 12 months.

Will my flowers look the same after being cast in resin?

All flowers react differently when going through the process of preservation such as change in petal colour, change in thickness or slight change in shape. We take the greatest care in preserving your flowers but we cannot guarantee they will remain in the exact same colour and shape when being cast in resin.

We try our best to make the final product as perfect as possible but due to the nature of resin, there will be expected imperfections such as flower petal transparency, colour changing, air bubbles ect. We will do all that we can to minimise these imperfections and correct them before sending out the final products to you.

Do you charge a shipping fee for my items to be sent out?

Custom order - Our price list for custom order does not include a postage fee as it is calculated based on the weight of the final product. Once the custom order is complete, we will check the weight and use AusPost Postage Calculator to confirm the shipping fee. The postage fee will need to be paid before your items leave our studio.

Available designs in our online store - We have flat rate postage and will be calculated at check out.